The T-Mobile T-Life app has received significant criticism from both users and employees. Many complaints highlight its inefficiency, and recent revelations raise concerns about privacy and security. Reports have emerged indicating that the app may be secretly recording users’ screens.

According to multiple posts on Reddit, some customers are alarmed to discover that the T-Life app has a screen recording feature that is enabled by default. One Reddit user, Remarkable-Cancel862, expressed dissatisfaction upon finding this setting activated without prior notice. They stated, “I was just going through the iOS T-Life app and came across this setting.

It was on by default, which I don’t care for.” Another user, OK_Theory5606, who claims to be a former T-Mobile employee, corroborated these findings. They noted that the feature allows the app to record the entire time a user is engaged with it, ostensibly for the purpose of improving user experience.

The most concerning aspect of this situation is that the default activation of screen recording was not disclosed to users, meaning many may be unaware of it. While some applications ask for permission for privacy-related features, the unexpected activation of this setting raises serious questions. Ideally, such features should be disabled by default, allowing users to opt-in rather than opt-out.

On a brighter note, T-Mobile customers who use the T-Life app may take some comfort in knowing that the screen recording feature appears to be limited to specific devices. Currently, reports suggest it is only affecting iOS users, particularly those with the iPhone 16 series. If you are on an Android device or an older iPhone model, you are likely not impacted—at least for now.

Overall, T-Mobile’s reputation has already faced challenges, and the concerns surrounding the T-Life app’s screen recording function could further tarnish its image.